Customer Service

Contact Us:
Punxsutawney Phil's Official Souvenirs
102 West Mahoning Street
Punxsutawney, PA 15767
Phone: (814) 938-7700
Toll-Free: (800) 752-7445
press extension 4 for the Souvenir Shop

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Payment Options:
We only accept the following brands of credit card:
credit cards

Returns & Shipping Policies

Packages are shipped as soon as possible depending on availability of merchandise. Most orders leave our store within 72 hours. Express orders are shipped usually the day the order comes in, depending on day and orders are not all next day depends on where it is being shipped to..Please call our store @ 1-800-752-7445 ext.4 for more info.

We do ship internationally to most countries. Orders shipped outside the mainland USA are determined by weight and destination.
International orders cannot be placed on the website at this time. International orders can be placed by calling our store @ 1-800-752-7445 ext 4 or by email,

Orders within the continental United States are shipped via USPS or FedEx Ground depending on weight. Deliveries to the West Coast and western states take up to seven days, deliveries to the Midwest take up to five days, deliveries to the Mid-Atlantic states and the eastern seaboard generally take up to four days. All estimates include up to 24 hours for processing the order.